Service & maintenance

Your partner for service and maintenance

Our service team maintains injection moulding machines, extrusion lines, recycling installations and auxiliary equipment. That breadth is deliberate: where a machine manufacturer only maintains its own machines, we look at the whole line — from material storage and drying to the machine and the downstream equipment. One partner, one point of contact, one maintenance history.

Our engineers work with the maintenance checklists and the specific knowledge of the manufacturer. You can take maintenance from us in three forms:

Breakdown support on call — by phone or on site, by an engineer who knows your type of machine.
Periodic maintenance on call — one-off or recurring, without a fixed commitment.
A maintenance agreement — maintenance in a fixed rhythm, matched to your machines and your production.

Plastima service engineer checking a machine during maintenance

The maintenance agreement

With a maintenance agreement your maintenance moves to a fixed rhythm. Every agreement combines standard maintenance in accordance with the manufacturer’s guidelines with a visual inspection of the machine and measurements of business-critical parameters, such as pressure, speed and temperature.

Manufacturers generally recommend annual standard maintenance. We complement that with an inspection checklist for critical components and with measurement reports. So you not only know thát the maintenance has been carried out, but also how your machines are doing.

The agreement comes in three variants: from an intensive rhythm for critical machines to a periodic round for machines with lower utilisation. Which variant fits, we determine together on the basis of your machine park. The full scope of each variant is set out in the brochure at the bottom of this page.

Request a maintenance agreement →

Measuring a business-critical parameter during maintenance

What it gives you

Less unplanned downtime. Problems come into view early and are resolved as planned work, not in the middle of production.
Less emergency work. A breakdown you see coming costs a fraction of one that catches you out.
Reduced travel hours for work carried out under the agreement.
Priority for service and technical support.
Documentation in order. Inspection and measurement reports and a maintenance history per machine, also kept in our digital archive. Dutch health and safety legislation requires work equipment to be inspected periodically and that inspection to be recorded in writing; you get that record as part of the agreement.
Fixed contacts and short lines of communication.

For context: equipment failure causes more than four in ten downtime incidents in industry, and companies that move from reactive to preventive maintenance report 25 to 30% less unplanned downtime within a year.

Sources: Siemens, True Cost of Downtime; US Department of Energy; Dutch Arboportaal, Arbobesluit art. 7.4a. Industry averages, not a commitment for your situation.

Request a maintenance agreement →

Breakdowns, parts and advice

You are welcome to come to us without an agreement as well. For installed machines we keep relevant parts in stock, we resolve breakdowns — by phone or on site — and we think along on setting problems, process optimisation and the question of whether modernisation still pays off. Contract customers are given priority.

Contact our service team →

Also of interest

Explaining the controls of an injection moulding machine

TrainingTraining your operators and maintenance staff on the machines you work with.

Your partner for service and maintenance

The maintenance agreement

What it gives you

Breakdowns, parts and advice

Also of interest

Brochure maintenance agreement

Contact details

Request a maintenance agreement